01-07-2015 08:24 - edited 01-07-2015 08:26
Freephone numbers starting with 0800 or 0808 are now free to call from mobile phones as well as landlines.
The move is part of an overhaul of phone numbers and charges planned for many months by regulator Ofcom which has now come into force.
It said the cost of so-called service numbers, starting with 084, 087, 118 or 09, had also been simplified.
But there are warnings of confusion over the exact cost of these calls and that the burden on firms may rise.
More info: http://www.bbc.co.uk/news/business-33330163
and Official info here: http://consumers.ofcom.org.uk/news/simpler-call-charges/
Lets hope someone told O2.
01-07-2015 09:47 - edited 01-07-2015 09:48
If so, it will mean call charges to 01, 02 & 03 numbers will kick in sooner, especially as many calls to 0800 numbers tend to involve lengthy wait times on hold.
on 01-07-2015 10:03
Yeah lets hope it happens very soon as I often find I need to call these numbers on my lunch break at work and so far have a couple of quid in calls added to my bill already
on 01-07-2015 10:18
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
01-07-2015 11:05 - edited 01-07-2015 11:11
The text that came out to me on the 28th May stated
We are changing the way we charge you
If you call 08,09 or 118 look out for how these numbers are changed from the 1st July
We'll charge 25p a minute as an access charge to connect you
For more info visit