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Calls to 0800 numbers now free on mobile phones and landlines

Anonymous
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Freephone numbers starting with 0800 or 0808 are now free to call from mobile phones as well as landlines.

The move is part of an overhaul of phone numbers and charges planned for many months by regulator Ofcom which has now come into force.

 

It said the cost of so-called service numbers, starting with 084, 087, 118 or 09, had also been simplified.

But there are warnings of confusion over the exact cost of these calls and that the burden on firms may rise.

 

More info: http://www.bbc.co.uk/news/business-33330163

and Official info here: http://consumers.ofcom.org.uk/news/simpler-call-charges/

 

Lets hope someone told O2.

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MI5
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@gindygoo wrote:
@MI5 I thought that had been made clear it's not applicable to the 0800 numbers?

Could @Toby clarify please?


Clarified already on another thread on here somewhere and by Cleoriff above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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It says on this link - http://www.o2.co.uk/help/everything-else/changes-to-non-geographical-numbers - that 0800 and 0808 are free to call, so there won't be a 25p/min access charge otherside it wouldn't be free slight_smile
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Cleoriff
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@Anonymous wrote:
It says on this link - http://www.o2.co.uk/help/everything-else/changes-to-non-geographical-numbers - that 0800 and 0808 are free to call, so there won't be a 25p/min access charge otherside it wouldn't be free slight_smile

Though it says on my link....which is the one provided by O2...there will be an Access Charge +Service Charge.. http://www.ukcalling.info/whats-happening

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MI5
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The service charge is free but the access charge isn't.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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@MI5 wrote:
The service charge is free but the access charge isn't.

Exactly.....which was what we were all discussing back in May...

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MI5
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Discussing or complaining about ? wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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viridis
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Methinks this needs clarification
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Toby
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When I can get some clarifying info for everyone I shall do so guys.
Fancy writing a great device review or O2 forum guide? Send me a message!

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• Want to have a chat? Drop me a direct message.

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viridis
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@Toby wrote:
When I can get some satisfaction, I shall do so guys.

Thanks mick. 

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Cleoriff
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@MI5 wrote:
Discussing or complaining about ? wink

Mmmmmmm...let me think about that for a minute...Dance

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