Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Anonymous
Posts: 0

CONTRACT UPGRADES

Hi,

 

Looking to upgrade early but I find so many better O2 deals onsites like moneysupermarket.com.

 

Why can't I access these deals even tho I am with o2? 

 

Also the Experis z5 Gold is available on the site for O2 but not internally on the upgrade options.

 

Please help

Anonymous
Posts: 0

Re: CONTRACT UPGRADES

http://www.moneysupermarket.com/mobile-phones/deal/?id=90591672207

 

 

This one........amazing deal......whyyyyyyyyyy cant i get this!!!???

Posts: 114,115
Topics: 569
Registered: ‎04-04-2012

Re: CONTRACT UPGRADES

Because it's not directly with o2.
If you want refresh you have to go through o2, if not, shop around for the best deal.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: CONTRACT UPGRADES

You think that's bad, on CPW right now, the Xperia Z5 premium is cheaper on O2 than the Z5. ... go figure..
You might be wise to call the Retentions team and see what they can do to assist you.



Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: CONTRACT UPGRADES

Just incase anyone is interested in the stupidly priced premium....

Screenshot_2015-11-09-18-55-32.png

Screenshot_2015-11-09-18-54-58.png




Posts: 114,115
Topics: 569
Registered: ‎04-04-2012

Re: CONTRACT UPGRADES

That's cheap !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: CONTRACT UPGRADES

Very cheap....
it's "supposed" to be in the 49 quid range



Anonymous
Posts: 0

Re: CONTRACT UPGRADES

There will be a hidden catch somewhere innit 

Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: CONTRACT UPGRADES

Not looking at it,
All seems in order anyway so not sure how they've done it.



Anonymous
Posts: 0

Re: CONTRACT UPGRADES

CPW subsidy at it again?