on 05-03-2009 17:52
I shall definately let you know the outcome. Lets hope theres positive to come out of it. All this moaning doesn't do my karma any good
on 18-03-2009 13:35
O2 contacted me Monday to say they had recieved my letter of complaint and they're dealing with it.
Recieved about 6 calls from them on Tuesday, they have my login details and are trying to access my files. The method they wanted to use wouldn't work because I no longer have the sim card/phone it was registered to. They are trying another way and will call me Friday/Monday to say if they successfuly retrieved the files. Keep you updated!
on 18-03-2009 13:56
Thanks for the update...fingers crossed for you. If you do get any joy please give me the email address you contacted them on and names of anyone who is dealing.
on 18-03-2009 20:49