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Level 1: Joiner
Posts: 2
Registered: ‎09-12-2020

Black Friday order of iPad Pro 12.9

Has anyone received their Black Friday order yet of IPad Pro 12.9? I ordered 27.11.20 and keep getting the same response that I’ll receive a text when the order is dispatched. I was given a 6 week delivery date when ordering
Level 40: Notorious
Posts: 2,211
Registered: ‎04-04-2012

Re: Black Friday order of iPad Pro 12.9

@Karen_

That seems a very long delay, I know a lot of tech coming out of China has delays of upto 13 weeks... Smiley Sad

let me tag @O2Ellie and @O2Daniel to see if they can help you..
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
O2 Support
Posts: 65
Registered: ‎01-07-2020

Re: Black Friday order of iPad Pro 12.9

Thanks for the tag @madasaf1sh 

 

@Karen_  i will private message you and go through this a little further Smiley Happy 

 

 

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Level 1: Joiner
Posts: 4
Registered: ‎07-01-2014

Re: Black Friday order of iPad Pro 12.9

Is there more information about this now?  We placed the order at the end of November and not had anything more than "that is a long time let me look into it"  and thats it..

Level 1: Joiner
Posts: 2
Registered: ‎09-12-2020

Re: Black Friday order of iPad Pro 12.9

Same response for me every time. There will no doubt be a new model released from apple by the time O2 communicate with their customers
Level 40: Notorious
Posts: 2,211
Registered: ‎04-04-2012

Re: Black Friday order of iPad Pro 12.9

@Karen_ and @trying_to_wait

Vodafone and EE have now pulled the iPad Pro range or not offering the 12.9 inch model at all and only one option for the 11 inch version..

Apple are prioritising their own stocks... and they can't get kit out of Hong Kong as air freight is severely limited...
If they put it on a ship its 2-3 months and at the moment the ships are unable to offload due to issues in ports...
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
Level 1: Joiner
Posts: 4
Registered: ‎07-01-2014

Re: Black Friday order of iPad Pro 12.9

Appreciate the update thanks, more information than we can get from O2.  I understand the shipping issues etc due to the work I do but communication is the key.  If you dont communicate with your customers you will end up without them.

 

We have never been in a rush so happy to wait but only if it will actually arrive one day.  Apparently the new version may or may not be announced next month so would this be the first stock to arrive?  Guess we will see what will happen but hopefully like many O2 will learn that if you communicate openly people tend to understand...