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Billing

Anonymous
Not applicable

Any chance you could simplify the billing - I'm finding it extremely complicated and I'm not thick by any means. The easiest way would be just to say what I owe with a link to payment - separating out the bill into airtime and phone isn't helpful in any way.

 

Rant over. Thank you.

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Anonymous
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Hi

 

 

Look in your myo2 for further help. 

 

Refresh splits it into 2 parts I'm afraid. 

 

http://www.o2.co.uk/refresh

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Cleoriff
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I know it would be easier @Anonymous  but they are two seperate contracts as such....You could pay your phone off early for instance...so it is better that they are kept as they are I think

Veritas Numquam Perit

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MI5
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The device plan is fixed and is the sane every month.
Airtime is variable depending on usage and the two added together is what you owe.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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This is a customer to customer forum, we can't simplify the billing, it's easy enough to read. Follow @MI5 @Cleoriff advice & look in your myo2
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