Solved: Re: Billing for Durham & Wearside

Anonymous · ‎20-02-2016

Hi,

Why do phone calls to Durham area eg. (0191) 312 3456 and Wearside eg. (0191) 512 3456 show on my bills as "Tyneside" please? Durham, Sunderland and Wearside are NOT Tyneside!

Thanks,

Dave

adamtemp64 · ‎20-02-2016

As this is a customer to customer forum only o2 can help you there

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adamtemp64 · ‎20-02-2016

As this is a customer to customer forum only o2 can help you there

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎20-02-2016

Unless this is where it is taken from http://consumers.ofcom.org.uk/phone/numbering/telephone-area-codes-tool/

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎20-02-2016

If Ofcom list it as Tyneside then I would expect the problem begins there...

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adamtemp64 · ‎20-02-2016

More info and why errors happen https://en.m.wikipedia.org/wiki/0191

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎20-02-2016

I assume it's something to do with the location & frequency of the mast

adamtemp64 · ‎20-02-2016

@Anonymous wrote:
I assume it's something to do with the location & frequency of the mast

Just the area code being called nothing as simple as mast location as that would only pick up where you are not the recipient

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services