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Anyone else disappointed with 02?

Miffedcustomer
Level 1: Joiner
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Was ripped off with calls to premium numbers that wasn’t me, contacted o2 twice and they were supposed to refund , never happened. Cannot be bothered now want to change to vodaphone.

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MI5
Level 94: Supreme
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@Miffedcustomer 

Some help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

And here www.payforitsucks.co.uk 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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@Miffedcustomer 

If it wasn't you, who was it then? Did someone get hold of your phone?

Veritas Numquam Perit

Girl in a jacket
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Marjo
Former Staff
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Good morning @Miffedcustomer , sorry to hear about the refund issue - please do let us know if you'd like us to look into it for you to see what the delay is? How long ago did you speak with customer service?

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