Anyone else been sworn at by O2 ?

gtidopi · ‎06-07-2020

At the end of a text chat after rejecting an upgrade offer, I got told by the O2 rep: "hope you have a **** weekend" just unbelievable really not happy about this and when I tried to complain got told it was a "technical Error" and he meant "good" ? just terrible customer service

MI5 · ‎06-07-2020

@Martin-O2 @LukasB I'm sure will be interested in getting more info from you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎06-07-2020

@gtidopi Were you able to save a copy of the text session?

I DO NOT WORK FOR O2

gtidopi · ‎07-07-2020

yes and an emailed transcript

LukasB · ‎07-07-2020

Hey @gtidopi I will send you a private message on here and look into this.

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