on 14-11-2012 13:56
on 14-11-2012 13:56
Ive ordered a pay monthly contract phone at the weekend i knew i was at the hospital on monday so chose Tues as delivery day, received a text monday from UK Mail saying it would be delivered between 1-3pm great i thought, tues morning 10.30 i get a text saying "Your O2 order has experienced a possible delay please contact blah blah blah". So i rang them after waiting 0ver 5 mins someone finally answered to say "sorry it went to the wrong depot it will be with you tomorrow", because of pass dealing's with these so called delivery companies i rang again this morning to double check after a lot of umming and ahhing he said "yes its in nottingham you will get it today" im not holding my breath as the site shows it was supposed to be delivered before 12!.
Uk, Yodel, HDN all seem as bad as each other! not one can be relied upon.....would'nt mind but im being charge for this contract by O2 but not even had the goods yet!......ok rant over
on 09-01-2014 20:54
on 09-01-2014 20:54
Funnily enough I had a Yodel delivery today, turned up on time and the driver was very pleasant, can't fault them!
on 10-01-2014 07:52
I had another delivery off ukmail yesterday. Was absolutely fine!
on 24-01-2014 13:58
on 24-01-2014 13:58
I'm furious at the appalling costumer service I've received from UK mail, I ordered my phone on the Wednesday and expected it Thursday I moved some appointments to Friday and began my wait.... NOTHING... I woke up Friday morning and checked the website only to find that apparently they attempted to deliver Thursday lunch time and left a card which they did not. After several minutes of waiting I got through to someone at UK mail they accused me of lying about the attempted delivery and said I should expect it between 9.00 -20.00 when I asked to speak to a manger I was told that no one was available and when I asked for a head office number they didn't have one???? I've complained to O2 about this but I'm not leaving it until I've gotten someone to apologise .... sooooo furious!!
on 24-01-2014 14:03
on 24-01-2014 21:39
on 24-01-2014 21:39
on 08-04-2014 20:41
on 08-04-2014 20:41
I've been waiting all day too and it still says out for delivery - it's now 8:45pm! No-one has been to the house and every time I try and call them to find out what is going on, they keep you on hold for 15 minutes and then hand the line up. Not impressed!
on 08-04-2014 20:57
on 08-04-2014 20:57
on 08-04-2014 20:57
on 08-04-2014 20:57
on 08-04-2014 21:48
Now it says DELIVERED Signed for by Consignee on 8th April 2014... Wtf?? Didn't get anything or sign anything
on 08-04-2014 22:15
on 08-04-2014 22:15