Any book/guide/web page for older person wanting a Smartphone for first time- Dummies guide

[Jenny105]

Hi, an older relative in his 70s wants a smartphone as so many places require apps these days

He has little knowledge of phones apart from messaging, and hasnt a

Is slightly deaf

Has 02 PAYG and wants to keep his number

But above all needs a guide to setting up and travelling round a smartphone

He needs apps for the docs; travelling by car, booking restaurants; 

Also if he needs a phone with clear amplified sound does 02 have one now and can it be tested at home? I had to buy one from another outlet in order to test mine at home.

Best Wishes

[MI5 Level 94: Supreme]

@Jenny105 

Keeping his number is no problem at all, no matter what phone or where it comes from.

To use apps it will have to be a smartphone, so that's either Android or iPhone.

All O2 choices are in the online shop for viewing https://www.o2.co.uk/shop

O2 allow you 14 days to try out the phone and return or exchange it if not suitable.

[jonsie Level 94: Supreme]

I think the easiest phone to use is an iphone.

Alas, not the cheapest!

[Bambino]

@Jenny105 Google is both yours and your relative's friend:

https://duckduckgo.com/?q=guide+to+setting+up+and+travelling+round+a+smartphone&ia=web

[Marjo]

Hi there @Jenny105 

I just came across your topic and thought I'd pop this link in here as it relates to choosing phones if you have a hearing impairment, it's from O2's Access for All help pages, see here. Maybe there could be some useful information for your relative too.

[Jenny105]

Thanks for the rep[ies . We went to the local store today to look at Smartphones.  There was an 1hr 1/2 wait to see someone so we passed on that and will return early am

Col wants pay as you go, cos  he will use the phone about once a day,    texts about 4 times a day and only wants to use apps for

picking up emails whilst outdoors ;  occasional map reading on holiday;

NHS apps;

and one or 2 others of similar nature. 

 Hence the desire for PAYG  as everything is sort term during a day.

I pay 6.00 a month and waste most of my mins, texts  and data as they are hardly used.

[madasaf1sh]

@Jenny105

I would recommend the Moto E series

https://www.motorola.co.uk/moto-e-family

£99.99 RRP sim free or the same from o2
https://www.o2.co.uk/shop/motorola/e6s#contractType=payasyougo

[Jenny105]

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@Marjo wrote:

Hi there @Jenny105 

I just came across your topic and thought I'd pop this link in here as it relates to choosing phones if you have a hearing impairment, it's from O2's Access for All help pages, see here. Maybe there could be some useful information for your relative too.

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Yesterday we got to 02 shop. Louis helped my relative to puchase a Sony Xperia phone. His first ever. Louis listened carefully and placed a few relavent apps in key positions. Hubs is up away now. Many Thanks.

[Marjo]

Good to hear you got his phone sorted at the store thanks for the update @Jenny105 

[Jenny105]

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@Marjo wrote:

Good to hear you got his phone sorted at the store thanks for the update @Jenny105 

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Writing a Message is almost ok , except he phones by mistake sometimes. 

Ringing out is ok, but he cant find how to take a call coming in !!

Hes too embarrassed to go back o thhe shop but Im hoping he will do soon. Meanwhile we'll look up You tube for ideas on set up for the Sony Experian