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Level 2: Apprentice
Posts: 4
Registered: ‎14-05-2015

30 % discount on line rental for NHS

total confused with this 02 says send text then go to 02 shop, and they can,t help do you just have to seat and Waite.

Posts: 115,747
Topics: 571
Registered: ‎04-04-2012

Re: 30 % discount on line rental for NHS

Help thread here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
What problems are you having?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,052
Topics: 580
Registered: ‎04-01-2009

Re: 30 % discount on line rental for NHS

You can just text the code as long as you took out the contract online or instore and it's within the first month.

text OPEN followed by your open code, mobile number, name and postcode to 2020

Level 2: Apprentice
Posts: 4
Registered: ‎14-05-2015

Re: 30 % discount on line rental for NHS

Thanks it seems to have gone through this time,just see if i get it.

Posts: 99,123
Topics: 765
Registered: ‎14-01-2013

Re: 30 % discount on line rental for NHS


@christchurchroy wrote:

Thanks it seems to have gone through this time,just see if i get it.


Good to hear.... Some parts of O2 website have been 'glitching and twitching' over the past few days, it probably took a little longer to go through...

*The Game Is On*

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Posts: 84,052
Topics: 580
Registered: ‎04-01-2009

Re: 30 % discount on line rental for NHS

Anonymous
Posts: 0

Re: 30 % discount on line rental for NHS

Hello
Ive changed network to 02 but keep my number. I wanted to avail of 30% discount in airtime as a NHS staff member. I have attempted twice using the instructions from staff at 02store to apply for 30% discount as a NHS staff member but on both occassions i got the same response that 02 cannot approve 30%discount as the system does not recognise my number as 02 number. I did transfer from EE to 02 using a pac code. My number works fine through 02. Any suggestions to get the discount approved?
Posts: 84,052
Topics: 580
Registered: ‎04-01-2009

Re: 30 % discount on line rental for NHS

It can take 2-3 days for a number to register as an o2 number on the system after porting. Try calling customer service or attempt again in a couple of days. You have 30 days to get the code applied. 

Posts: 115,747
Topics: 571
Registered: ‎04-04-2012

Re: 30 % discount on line rental for NHS

Try after a week or so for your number to update (you have 28 days to complete the claim).
Also make sure you are following the process detailed here http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)