on 22-06-2019 22:33
FML, rip all my stuff.
on 22-06-2019 22:45
I think this is something that you should let the complaints team handle https://www.o2.co.uk/how-to-complain
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 22-06-2019 22:47
@Tntjump @They we’re going by a prepared script I think but they did not cause you to lose your data. That was the fault of your handset. Did you have a back up of your data? Also you won’t get compensation for that. Maybe a goodwill gesture of a couple of quid. if you wish to complain then use this guide. Resolver gets good results apparently https://www.o2.co.uk/how-to-complain.
on 23-06-2019 08:34