on 18-06-2020 21:03
on 18-06-2020 21:08
Alas, O2's stock management system is not real-time, @pciechulska - you may get an e-mail around midnight with better news. On the other hand, then you might have to wait a bit.
Welcome to O2.
on 19-06-2020 00:07
19-06-2020 06:40 - edited 19-06-2020 06:41
And the Ordering Ts&cs here state an order is not deemed as placed until you receive your dispatch e-mail: https://www.o2.co.uk/termsandconditions/shop-purchasing-terms/purchases-from-o2-shop-terms-and-condi...
on 19-06-2020 07:00
19-06-2020 07:28 - edited 19-06-2020 08:15
A simple search on here, before hitting "Pay now", would have told you as much, @pp763 :
I don't defend or condone O2's actions and practices, they are what they are. My last order came from an independent retailer, TBH.
I have also bought from O2 in their High-Street shops (both franchise and O2 proper), and via Upgrades on the phone, over the years - can't say they have been better or worse than the others who sell O2 contracts.
I hope you get sorted soon - and O2 will refund the express delivery charge, if you call them - numbers all here: Guide: Coronavirus Community Help and Support