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Level 1: Joiner
Posts: 3
Registered: ‎23-02-2018

02 calls not being received.

Apparently at the moment (17/09/18)  some people are NOT receiving calls from other 02 users, this was gleamed from a  "02 Live Chat Guru". TODAY.

 

I am one of the peeps, and after a Sim swap, Im'e not happy!

 

Have tried all the usual suspects that they sugest, complete waste of time, and how many more times do I have to tell them the same details..............

 

A non service that is heading for another Sim swap with Vodaphone!

 

Good luck!.........

 

 

 

 

Posts: 88,532
Topics: 533
Registered: ‎04-04-2012

Re: 02 calls not being received.

First we've heard about it to be honest.
What exactly is the issue?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: 02 calls not being received.

Uh live chat, they don’t know their head from their feet, don’t believe anything they tell you
Posts: 73,283
Topics: 688
Registered: ‎14-01-2013

Re: 02 calls not being received.

@DISGRUNTLEDSY

I must be one of the lucky ones then. I am on O2 and so is my son and grandson. I have had calls from both of them today Smiley Wink

*The Game Is On*


Level 64: Magistrate
Posts: 12,655
Registered: ‎31-03-2010

Re: 02 calls not being received.

@DISGRUNTLEDSY It may be an issue local to your area. Call customer service on 202 from your phone. You're more likely to get a satisfactory answer that way rather than using Live Chat.

I DO NOT WORK FOR O2

Posts: 70,351
Topics: 548
Registered: ‎04-01-2009

Re: 02 calls not being received.

@Marjo@EmilieT@Martin-O2  any possibility of checking this with O2, so we know that it's not just live chat telling more porkies?

Level 1: Joiner
Posts: 3
Registered: ‎23-02-2018

Re: 02 calls not being received.

Problem solved now, moved to Vodaphone!

Highlighted
Posts: 88,532
Topics: 533
Registered: ‎04-04-2012

Re: 02 calls not being received.

Drastic but no doubt effective, hopefully.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,351
Topics: 548
Registered: ‎04-01-2009

Re: 02 calls not being received.