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02 calls not being received.

DISGRUNTLEDSY
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Apparently at the moment (17/09/18)  some people are NOT receiving calls from other 02 users, this was gleamed from a  "02 Live Chat Guru". TODAY.

 

I am one of the peeps, and after a Sim swap, Im'e not happy!

 

Have tried all the usual suspects that they sugest, complete waste of time, and how many more times do I have to tell them the same details..............

 

A non service that is heading for another Sim swap with Vodaphone!

 

Good luck!.........

 

 

 

 

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MI5
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First we've heard about it to be honest.
What exactly is the issue?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Uh live chat, they don’t know their head from their feet, don’t believe anything they tell you
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Cleoriff
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@DISGRUNTLEDSY

I must be one of the lucky ones then. I am on O2 and so is my son and grandson. I have had calls from both of them today wink

Veritas Numquam Perit

Girl in a jacket
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Bambino
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@DISGRUNTLEDSY It may be an issue local to your area. Call customer service on 202 from your phone. You're more likely to get a satisfactory answer that way rather than using Live Chat.

I DO NOT WORK FOR O2



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jonsie
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@Marjo@EmilieT@Martin-O2  any possibility of checking this with O2, so we know that it's not just live chat telling more porkies?

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DISGRUNTLEDSY
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Problem solved now, moved to Vodaphone!

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MI5
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Drastic but no doubt effective, hopefully.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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