Having read the other sections of the forums, Apple, home and mobile broadband etc, I am starting to feel that I am the odd one out.
Why?
Let me tell you.
I have three contracts with 02 - Iphone 3G, Laptop / mobile broadband, and home broadband.
Thus far I am very happy with all aspects of the contracts. Each time I contact customer services they are very polite and helpful - and not based in India.
Laptop and mobile broadband 'does what it says on the tin'
Iphone is fantastic, (and unlike some other users I don't feel that an 18 month legal contract should be torn up just because a new model comes out!)
The home broadband router went down a few weeks of getting it, I called customers services who called me back and after half an hour it was clear the router was faulty. A new router arrived the next day and has been perfect in both reliability and speed ever since.
I have had contracts with Three, Orange and Vodaphone in the past and not one of them could match the customer service provided by 02.
I know this sounds like an advert but I can assure you that I do not work for 02 and neither does my partner or any of my family - I am just happy with the services and products.
And as far as I am concerned, praise were praise is due!
I am not knocking all the people that have had problems with 02 in anyway, but I thought would be nice to address the balance a bit!
Am I the odd one out or do other people feel this way as well?