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vo lte/ wifi calling on classic pay as you go sim card

bhaskarsamani
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is there some loophole in the law that means o2 does not have to provide vo lte and wifi calling when you have a o2 classic pay as you go sim card ?

 

in my Gigaset GS5 LITE, both sim 1 and 2 have vo lte and wifi calling, i have tried my sky mobile sim in both sim 1 and 2, and in both vo lte and wifi calling work

 

with the   o2 classic pay as you go sim card, my Gigaset GS5 LITE gives me the option to turn on vo lte and wifi calling, but because of a loophole in the law, it means o2 doesn't have to provide vo lte and wifi calling when you have a o2 classic pay as you go sim card

 

from January 2025, 3g will start to be turned off, this means for calls, it will go down to 2g, that's worse call quality 

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jonsie
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It's not just the Classic sim

There is no 4G or wifi calling on any PAYG sims

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madasaf1sh
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@bhaskarsamani 

 

They dont have to provide service on anything they dont want its a commercial decision, nothing in law prevents it.. and o2 PAYG is probably going to be got rid of as other networks get rid of theres...

Your choice is as you are a PAYG customer is get a PAC code and leave if you need to use these services..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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bhaskarsamani
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They dont have to provide service on anything they dont want its a commercial decision, nothing in law prevents it.

 

what is needed is a change in the law because the current law is really bad

 

 

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MI5
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lol

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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bhaskarsamani
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i like the free greggs vegan sausage roll from o2 priority app

 

i also used to use the free caffe nero drinks before they removed it 

 

only reason i kept the classic pay as you go sim card since 2018 

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jonsie
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bhaskarsamani
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successful companies make a 3 billion pound loss 

Virgin Media O2 posted a £3.3 billion loss in 2023 

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bhaskarsamani
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it is a legal issue, o2 wouldn't break the law 

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bhaskarsamani
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let me tell you what is also a commercial decision

 

NOT to fix phone masts after 2 weeks 

Screenshot 2024-07-14 215228.png

this costs o2 money to fix , they made a commercial decision NOT to fix it after more than 2 weeks 

 

EDIT:

 

counted wrong, it's now 3 weeks 

Message 10 of 21
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