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vo lte/ wifi calling on classic pay as you go sim card

bhaskarsamani
Level 2: Apprentice
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is there some loophole in the law that means o2 does not have to provide vo lte and wifi calling when you have a o2 classic pay as you go sim card ?

 

in my Gigaset GS5 LITE, both sim 1 and 2 have vo lte and wifi calling, i have tried my sky mobile sim in both sim 1 and 2, and in both vo lte and wifi calling work

 

with the   o2 classic pay as you go sim card, my Gigaset GS5 LITE gives me the option to turn on vo lte and wifi calling, but because of a loophole in the law, it means o2 doesn't have to provide vo lte and wifi calling when you have a o2 classic pay as you go sim card

 

from January 2025, 3g will start to be turned off, this means for calls, it will go down to 2g, that's worse call quality 

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madasaf1sh
Level 77: Grand Master
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You do realise that masts take time to fix and arent done instantaneously, due to a number of reasons.. 

Trust me o2 fix masts as quickly as they can, same as BT who took 6months to fix a mast in a high traffic tourist area... 

You know what to do, go an join another network such as Lyca or Lebara, and see how long they take to fix issues.

 

You dont know how big business works and how M&A works but debt is good , and I aint going to explain it here, google is your friend...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 11 of 21
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bhaskarsamani
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i have 3 sim cards, Lebara, sky mobile and o2 classic pay as you go sim card

for Lebara, i use there welcome offers, current offers will end august 5, got a new Lebara sim that i will activate on august 6 that is £1 per month for 7 months on a 30 day rolling contract 

 

only problem i have had with Lebara is in may, in 1 area of Leicester city centre, had data problems for 2 weeks but still could make phone calls 

 

go an join another network

 

only reason i didn't leave o2 was free greggs food on o2 priority app 

 

Message 12 of 21
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MI5
Level 94: Supreme
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and that's exactly why PAYG isn't profitable and gets zero investment anymore.

I'm sure tenner every 6 months really helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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bhaskarsamani
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I'm sure tenner every 6 months really helps.

 

not topped up since 2018 

 

o2 gave me free £30 credit because how bad the network was in 2023 in my area 

Message 14 of 21
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jonsie
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bhaskarsamani
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because i can! 

Message 16 of 21
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jonsie
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Message 17 of 21
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Enlli
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I suspect O2 PAYG will come to an end in favour of giffgaff which now has 5G and is rolling out VoLTE and WiFi Calling.

No movement on that front from O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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bhaskarsamani
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i did enjoy the 3 years of free greggs vegan sausage rolls and free greggs pizza when they did that

 

also did enjoy the free caffe nero drinks before they removed it in 2022 

Message 19 of 21
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bhaskarsamani
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i don't want sympathy

 

best thing i can now do is try get the government that just got in to try change the law to make it more fair 

Message 20 of 21
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