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the-international-bolt-on vs O2 Travel Inclusive Zone Bolt On

pgn
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An observation: when I scroll down this frequently-referenced page:

https://www.o2.co.uk/international/using-your-phone-abroad

I get to a section that says:

1000018735.png

Yet clicking inside the red outline takes me to 

 https://www.o2.co.uk/shop/international/the-international-bolt-on

1000018736.png

...which clearly has nothing to do with the "O2 Travel Inclusive Zone Bolt On".

 

Can this be corrected, @Dave-O2 ?

 

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pgn
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It's still incorrect, for all the reasons pointed out by @Cleoriff above - The International Bolt On is for cheaper calls FROM the UK *to* certain International destinations (outside the UK).

 

Viz:

Calling abroad? Paying a fortune? Our International Bolt On is perfect for Pay Monthly customers making international calls from the UK.

For £3 a month you’ll be able to make calls to international mobiles and landlines, from just 1p per minute.

 

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pgn
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@Dave-O2 - it is still wrong, just look at the description on the incorrect page vs the description of the O2 Travel Inclusive Bolt On:

Screenshot 2024-05-14 113528.png

The offer it SHOULD link to is:

pgn_1-1715683066284.png

 

Currently it links to nowhere, but the O2 International Bolt On at £3, which discounts calls FROM the UK (at home) TO several International destinations clearly is not the page that should be linked to in a page called:
https://www.o2.co.uk/international/using-your-phone-abroad

pgn_2-1715683237926.png

 

 

 

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pgn
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And I would add that the text in the first box on the left on https://www.o2.co.uk/international/using-your-phone-abroad

pgn_0-1715688637912.png

is itself confounding...

 

O2 Travel £6/day in many locations

O2 Travel Inclusive included with certain tariffs at zero additional cost (and also available as a VOLT perk!).

 

Nice to see clean, clear advice on O2's own pages, not 🤦🏼‍

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pgn
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Message 14 of 17
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Dave-O2
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Morning @pgn@Cleoriff 

 

After providing some of the above feedback, there have been further updates to the page this morning 👍

iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram

 

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Cleoriff
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@Dave-O2 

I've just checked. It appears they have removed the International Bolt On completely from  this page

https://www.o2.co.uk/international/using-your-phone-abroad 

which is now just showing

O2 Travel, O2 Travel Inclusive and 'BUYING a BOLT ON if you need more when abroad ie

O2 Travel etc 24.jpg

 

Much clearer. Thank you.

Veritas Numquam Perit

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pgn
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Thanks, @Dave-O2 - great stuff!

The only thing that could be added to make the middle paragraph, O2 Travel Inclusive Zone, really good is:

 

"Also included free as a VOLT benefit to O2's Pay Monthly customers who are with VirginMedia."

 

You have to make the most of those synergies. after all! 👍

Message 17 of 17
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