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sorry a phone mast in this area isn't working

paddyguy
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the mast that is im using is 10 miles away from my location and its been down since last week and i find it funny that im not connecting to any masts in my area and ive been told its a vodafone area not o2
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MI5
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You're doing well to use a mast 10 miles away.....!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Bambino
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@paddyguy Vodafone and O2 share their masts. I don't know if it's all of them, but it's a significant amount. http://www.mobilenewscwp.co.uk/2017/07/06/vodafone-o2-mast-sharing-completed-2018/

I DO NOT WORK FOR O2



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paddyguy
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well im only getting two bars at moment 😞
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MI5
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I'm not surprised over that distance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Bambino
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Better than none. O2 normally don't put time frames or limits on mast repairs.

I DO NOT WORK FOR O2



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paddyguy
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i will keep you updated wink
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MI5
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Please do...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 13
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Anonymous
Not applicable

Don't think any of the providers put timescales on repairs as they have to get permission to access the land the mast stands on and might have to negotiate with the local council to close a road depending on the site and what is required.

 

The My Network app had an open fault for a mast near where I work for a good five months as they had to get a road closed and the local council isn't exactly quick off the mark (are they anywhere?)

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paddyguy
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well ive been told they are workin hard to fix the mast and the my network app is greet slight_smile
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