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some inprovmonts need to be done in my area

paddyguy
Level 4: Observant
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ive never had a good signal when in doors even tho it says i should get good in doors and out 98% my eye i will be getting ofcom to look in to it ive nothin is done by the need off 2016 my post code is wa118hg and there is a mast near me 📶 but never get a good singal of it
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MI5
Level 94: Supreme
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Coverage maps are only guides and not an exact science
The advice is to always try networks on PAYG before committing to a contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
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Coverage maps are only guides and not an exact science
The advice is to always try networks on PAYG before committing to a contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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Having a look on OpenSignal shows a mixed bag of signal reports for your street in St Helens.

Have you tried your sim card in a different handset? Have you tried TuGo ?

As @MI5 said alway best to test signal with a PAYG sim, before committing as not everywhere has a mobile signal even these days

Indoor coverage is never guaranteed as there are so many factors involved, such as thickness in wall, as Radio Waves will only penetrate so far.

A phone wont always lock onto the nearest mast, it will hope between masts in an area, trying to find the least contention to allow you to use features.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
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@paddyguy Ofcom do not deal with individual complaints of this nature, so save yourself some time and try a different network, as advised.

I DO NOT WORK FOR O2



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paddyguy
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ive just got a new phone so yeah wink
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