Solved: Re: slow delivery?

Anonymous · ‎24-04-2015

Purchased a S6 on Wendsday, supposed to be here today, but still haven't received a email saying its been shipped?

Anonymous · ‎24-04-2015

That means your credit check is still in process if this is a new contract

Anonymous · ‎24-04-2015

Well then it hasn't been despatched yet. Possibly you will get it tomorrow or after the weekend, please take in to account stock levels & lots people wanting this phone

You would have been better to go instore as you will have better luck in getting the handset & walking out with it on the same day.

I'm afraid it's a waiting game

perksie · ‎24-04-2015

@Anonymous wrote:
Purchased a S6 on Wendsday, supposed to be here today, but still haven't received a email saying its been shipped?

Have you checked your order in MyO2?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎24-04-2015

Still says its in credit control?

perksie · ‎24-04-2015

Hopefully you'll get it soon then.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎24-04-2015

That means your credit check is still in process if this is a new contract

MI5 · ‎24-04-2015

@Anonymous wrote:
That means your credit check is still in process if this is a new contract

or that you have failed the credit check - I'd call CS to see what's happening http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-04-2015

Yes its a new contract, hopefully be despatched soon..

viridis · ‎24-04-2015

You'll probably get an email/phone call asking for a deposit.

Anonymous · ‎24-04-2015

Whys this?