ripped off

[Anonymous]

I have 4 contracts with o2 and have recently found out i should have been getting discounts for having more than 1 phone but have been told i should have asked at time i took them out this is unfair and unethical of o2 if this is not rectified im cancelling all 4 contracts and changing provider

[MI5]

How to cancel here but be aware there will be penalties to pay https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
Rules on discounts here https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H... but they do need applying for within 30 days of starting contract.
You can find complaints on this link if you think you have a case that needs investigating.
http://www.o2.co.uk/contactus

[MI5]

Actually, it's probably Family Plan you would be eligible for https://www.o2.co.uk/family-plan but again, you must apply within 30 days.
If you are on refresh just buy your phones (no discount on them anyway) a you can cancel the airtime for free.
Get your phones unlocked first though so you can use them on another network on a sim only tariff.
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[madasaf1sh]

The Onus is on you to request any discounts applicable to you, and is the same as all businesses you have to ask as no one automatically gives them