"It looks like something's gone wrong"

[Anonymous]

Just got an email through about my bill, but I can't get on my account. Everytime I do I keep getting this message. Anyone else experiencing this?

[Anonymous]

Just keep trying. It sometimes sorts out after a while

[viridis]

Was the email legitimate?
Correct date of delivery,
Correct average amount?

If so, just try later when less people going online during luchbreak.

[Anonymous]

Hi

Maybe contact Customer Services by phone or live chat to have your account checked.

http://www.o2.co.uk/contactus

[Anonymous]

Hi

I get that sometimes. Either refreshing the page or using a different browser helps me.

[Cleoriff]

Glitches frequently. I get in by refreshing page. ....

[Anonymous]

Yeah everything was fine with the email. It's been happening for a couple of days now, even before I got the email. It was a brand new phone, still waiting for it to arrive. But everyday I try clicking on it in my devices, it just comes up with the error everytime.

[Anonymous]

Might be worth contacting CS (best via phone) to have your account checked.

[Cleoriff]

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@Anonymous wrote:

Yeah everything was fine with the email. It's been happening for a couple of days now, even before I got the email. It was a brand new phone, still waiting for it to arrive. But everyday I try clicking on it in my devices, it just comes up with the error everytime.

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I honestly think it would be best to ring CS. particularly as you say you are waiting for the phone to arrive...?

There have been a few people on here complaining of the same over the past couple of days. If there is a problem with the site...there is no certainty that the info you get ill be up to date anyway