cancel
Showing results for 
Search instead for 
Did you mean: 

potential phishing call

KarenM63
Level 1: Joiner
  • 4 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I have today received 2 calls to my mobile, I answered the 2nd time as the code is used by our surgery. It was a lady claiming to be from 02. I told her I dealt with my account online only but she was adamant I had to answer her questions on the phone. She hung up when I stopped responding, am I correct in thinking this is a scam?

Message 1 of 3
318 Views
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 12237 Posts
  • 95 Topics
  • 1139 Solutions
Registered:

Most likely @KarenM63 .

o2 very rarely make outgoing calls, apart from their "trusted partners" (who also shouldn't be trusted).

Community advice on scam calls is below.

Phishing, Smishing & Scams. Latest info & advice. 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
315 Views

Bambino
Level 85: Esteemed
  • 23411 Posts
  • 1034 Topics
  • 3739 Solutions
Registered:

@KarenM63 You did the right thing. Never agree to or accept any offers or send a code to anyone who cold calls you, no matter who they say they are. When they hung up after you stopped responding they just moved on to the next potential victim. Happens thousands upon thousands of times a day across all networks worldwide. Unfortunately it's out of control at the moment and many will be scammed until a solution can be found.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
276 Views