plaudits for good customer sevice

on 05-05-2013 21:07
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on 05-05-2013 21:07
As a geriatric technophobe with a quite complicated problem regarding my account and log on issues, I feel I must congratulate "O2" on their customer service. My problems were dealt with and solved by Shahid who took an immense amount of time with an equal amount of patience to not only cure the glich but made sure that I was up to scratch with the systems involved.
If you are monitoring these comments "O2", give him a pat on the back (or maybe a rise?). It is by efforts of such staff as Shahid that your business will succeed.
Ralphie
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on 05-05-2013 21:14

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-05-2013 21:23
either toby or chiara will track this guy down & give him the feedback for you. they are very good at doing that
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on 05-05-2013 21:55
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on 05-05-2013 21:55
It's always good to see a positive post here, welcome to the forum.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 06-05-2013 04:55
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on 06-05-2013 04:55
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on 06-05-2013 08:14
Its nice to read a thread that adds balance to the forums.
Good to hear 02 dealt with you to your expectations.

on 07-05-2013 12:15
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on 07-05-2013 12:15
Thanks, Ralphie, for your feedback, much appreciated
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on 12-05-2013 20:46

