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phone scam from "o2" ?

Anonymous
Not applicable

o2 called me the other day offering me a new contract which i accepted as i was spending £20 on pay as you go every month - a new contact that blows my current spending away, however, they asked for my card and bank details - over the phone, which i foolishly provided. the deal has gone through and i have spoken to o2 support staff who ensure us that it is a legit deal, however nobody has ensured me that this call that i recieved was scamming us either with the banking bit, i found out my card had been comprimised and cancelled due to a fraud detection. do you think it is coincidence or does o2 really offer contracts this way?

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perksie
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They do use some external agents but I wouldn't suggest using them and you should never give out your banking details over the phone.

 

I doubt your card has been compromised, probably a temporary suspension while they check the payment was intended.

 

Only the card provider can help with that.

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable
Certainly a learning curve and spot on advice about not taking up a contract deal, on the basis of a cold call.
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Toby
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Hi peeetor,

I'm about to send you a private message about this.

Cheers, Toby
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