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phone returned for repair

Anonymous
Not applicable

I had a problem with my LG G4 and it was sent back for repair, I received an email whilst in the shop saying it was sent for repair and will be notified when they receive it but I have heard nothing since and the tracking site is unavailable. How do I find out whats going on with my phone its now been 12days surely they have received it by now. Cheers Kev

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jonsie
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jonsie
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MI5
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Definitely call - do not be tempted by live chat!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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