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pay up front for life cancelled by o2!!

Anonymous
Not applicable
I have had a "pay up front for life" contract for many years. Without notice or regret, O2 have changed it to a £35 per month contract. The reason given is a change to a new computer system causing it to "lose" some or all of the Pay up front contracts!!
Can they legally breach the contract?
Has anyone else suffered this?
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O2Lisa
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Registered:

Morning @SirHugo, I'll message you privately and we'll get this sorted for you 😊

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Message 111 of 112
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O2Lisa
  • 555 Posts
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Registered:

Morning @Dhar5h, sorry for the late reply, I've only just seen your tag sorry.

I'll message you privately and look in to your account for you😊

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 112 of 112
181 Views