Having received my notification of change of tariff from my original PUFFL tariff today, I have only just discovered this thread. Did you find out whether the PUFFL is still for life once this new tariff comes into effect. Or is It O2s legal loophole out of this original contract. The change of tariff is significantly better than the original plan I was on.
Hi @O2Lisa - or anyone else that can advise me.
I've had the PUFFL tariff since inception, I've still got the original Nokia phone and Sim card.
The first I heard about the new tariff change was when I received a letter several weeks ago, which led me to this community thread.
A couple of weeks ago I went to an O2 store to get a Sim swap as I now need a nano sim so I can use it in a smartphone for data. However they didn't want to touch it as I was on a 'specialist tariff' unknown to them.
However now my new 500Mb data tariff is active - everything seems OK on my O2 account but I still need a new nano Sim. What's the safest way to do this? Should I try in-store again or would I be OK just ordering it through the website?
Any advice would be appreciated. Thank you.
Hi endangered species gang,
Was on the Anytime 50 tariff, now switched over to the new 500MB tariff and can see this when I login to My O2. 500MB per month is not adequate these days with data hungry websites and the data bolt ons are eye wateringly expensive, so this SIM will remain my backup SIM for calls.
@SirHugo Earlier on this year O2 sent me a replacement SIM automatically as they were making changes to the network. Had the original mini SIM in my old school Nokia N82 so put in the new SIM and followed the instructions to do the sim swap on My O2. Works fine for me.
I would ask O2 for a free replacement SIM. The original Mini SIMs cannot be used in recent phones as the chip is too big to be cut to micro or even nano SIM sizes.
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