online guru help

Anonymous · ‎28-07-2015

Hi, I've just finished an online chat with Preeti, but closed the window before rating the service. It took over 30mins to resolve my issue but Pretti was really helpful, she did everything she could to help me and I just wanted to say thanks!

MI5 · ‎28-07-2015

@Toby will pass it on for you.

Thank you for sharing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-07-2015

Score one for live chat

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎29-07-2015

Hi @Anonymous

Great to hear

If you could, please send me a private message me with a rough time/date as well as your O2 number and I'll make sure Preeti is given a pat on the back.

Fancy writing a great device review or O2 forum guide? Send me a message!

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