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o2 shop in leicester

Anonymous
Not applicable

Hi,
I just wanted to make quick complaint about O2 shop in Leicester  37 GALLOWTREE GATE, LEICESTERSHIRE, LE1 5AD LEICESTER, Tel: 0116 253 6988
In this year I needed their help already 2 times, but it seems, that people in this shop dont know anything. I wanted a new contract, I saw online a promotion for 21pound a month, so i went to shop but they didnt know about it. They could offer something for 28 pounds a month. Then I went to phones 4u and they got me this contract for 21 pound.
Second: I wanted to unlock my phone, so I can use a different sim aswell. Guys in shop told me it cost about 30-35 punds, but for iPhone its for free. So I called customerservices and the guy on the phone said that it is for free for any phone. So after 72 h my phone was unlocked.

All I know, that I will never step in to that shop again...

Message 1 of 12
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MI5
Level 94: Supreme
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OK, I know where you are.... Only about 10 mins from me - I'll keep my head down wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 12
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Cleoriff
Level 94: Supreme
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Registered:

That will NOT help you MI5, when I am on a mission I am the best. Just about to get myself ready, get to my local O2 shop where I will stand and yell 'MI5! Where are you?' (When the men in the white van pull up with the straightjackets... you are going to be very sorry) Smiley LOL See you later mate (only joking) but hey what a really small world? Bye now

Veritas Numquam Perit

Girl in a jacket
Message 12 of 12
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