o2 has placed a default on my credit history in 2010 with out any notice
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on 23-08-2013 13:20 - last edited on 23-08-2013 13:44 by Toby
who will i need to speak to , to sort this out ?
regards mark
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on 23-08-2013 13:29
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on 23-08-2013 13:29
If you use the search this is a common problem.
Contact o2 and ask for an explination if the money is owed pay it and ask o2 to mark it satisfied.
Did you get a zero bill before canceling any payment method like a dd as this is usually the cause
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on 23-08-2013 13:29
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on 23-08-2013 13:29
If you use the search this is a common problem.
Contact o2 and ask for an explination if the money is owed pay it and ask o2 to mark it satisfied.
Did you get a zero bill before canceling any payment method like a dd as this is usually the cause
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Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on 23-08-2013 13:31
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on 23-08-2013 13:31
Sadly this isn't a one off. If you search these forums the same thing has happened to quite a few people. I believe it could be because you may have cancelled the direct debit when you ended your contract just before the final bill was taken. That doesnt esxcuse the lack of contact before the default though...have you moved house at all?
Have a look at this thread as I believe they were able to get he problem resolved:
I hope you get it sorted...especially for the sake of £6!!
Flagging the post though because of account information
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on 23-08-2013 13:41
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on 23-08-2013 13:41
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on 23-08-2013 13:44
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on 23-08-2013 13:44
It's not that surprising people are victims of identity theft is it, when they post their full name and account number on a public web site?
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on 23-08-2013 13:45
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on 23-08-2013 13:45
on 23-08-2013 13:48
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on 23-08-2013 13:48
thanks for replying
i lived with my father at the time and he still lives there now , nothing was ever recieved , no dd's no letters of outstanding balance , i only transferred over to pay as you go so o2 have no excuse that they couldnt get in contact with me as the number was still the same .
i have had a look through this forum and i have now placed an email with credit file referrals team.
do they need to send you a notice before defaulting the account? is it law they need to inform you ? or can they do it as they see fit ?
on 23-08-2013 13:53
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on 23-08-2013 13:53
i dont see my account number on this ?my name but no account number???
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on 23-08-2013 13:56
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on 23-08-2013 13:56
The original post has been modified now.
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on 23-08-2013 14:02
@Anonymous wrote:i dont see my account number on this ?my name but no account number???
I flagged your post to the administrators of the forum because you had put your account number, etc in your post. Its not a good idea to leave this sort of information on the forum as it makes it easier for people to commit fraud.