o2 giving out customers details ?

[Anonymous]

I've had 2 calls in two days this week. one from 01524484934 and other from 01422701953.

On this page , http://whocallsme.com/Phone-Number.aspx/01524484934 , it's all O2 customers getting called.

I answered the 01422 call and was asked if I'm on contract or Simplicity, so they know I'm on o2.

I don't like my details being given out (I don't wish to be on the new mobile directory either). *** me off if o2 are selling my personal information.

I'd like to know exactly information is sold or given out.

[perksie]

O2 are not giving your details out.

Register here free to stop sales calls:

http://www.tpsonline.org.uk/tps/what/

[Anonymous]

They dont give them out.....

but they might sell them if you didnt tick the right box on your contract

Register with tps like previous poster said...... you can also remove your mobile number from that new directory service on their site.

[Anonymous]

Report it to O2 customer services as O2 have a team who investigate these types of calls and contact these companies.

O2 do not sell details on, these companies can obtain a list of prefix's and each network own a prefix like 07934 etc. These companies ring a list of number just changing the last few numbers so they know which network you are on and they blag the rest. :robotmad:

Watchdog did a big report on it and it was even stated that these people go out and buy a huge list of numbers on one network so they know what prefixes are being used and when roughly they were activated. They advised to never give out bank account details/card details over the phone.

[Anonymous]

I don't know where these companies are getting the numbers from - when I took out my contract with O2 I told them I wanted to opt out of being called for marketing purposes etc, and was told that this would be done. I also am registered on the tps online website too (for this and another mobile). At first all calls stopped after a couple of weeks and now I've noticed recently that they have increased. British Gas are also guilty of marketing calls at all silly times of the day and night.

[Anonymous]

Why would O2 give your details to a competitor.This makes no sense at all.I would imagine that these lists must be available from somewhere but I don't think it's O2.

[Anonymous]

I think those companies who are calling you are agents of O2. They might want to do some business with you other than O2 itself. It is really funny to see that those companies always promise that they are related to O2 but in actual fact, they are not...

Just beware guys!

[Anonymous]

Normally they announce themselves as "Hi, we're calling on behalf of your o2 account...."

Now, it gives the impression they are assimilated to o2, but in actual fact they never actually say they are so if you challenge them they can say they never said they were calling from o2.

[perksie]

I don't know where these companies are getting the numbers from - when I took out my contract with O2 I told them I wanted to opt out of being called for marketing purposes etc, and was told that this would be done. I also am registered on the tps online website too (for this and another mobile). At first all calls stopped after a couple of weeks and now I've noticed recently that they have increased. British Gas are also guilty of marketing calls at all silly times of the day and night.

When registered with tpsonline I always answer any calls and tell them I am with tps, they hang up very quickly often with grovelling apologies, in my experience, as they are breaking the law.

Unfortunately this does not work with foreign callers, but I have no trouble with them now.

[Anonymous]

I feel the need to repeat this ................Why would O2 give their competitors your details...............This makes no business sense at all!!!!!!!!!!! I don't know where they get them but I would bet my bottom dollar it is not O2