signed up to o2 last september and then was hit by the increase in january.. i signed up to the on and on contract which i have now found out cannot be changed to a lower tarriff.. this even though the tarriff i am on is now avail for £10 less a month....
this was never disclosed to me as a special contract as it is basically the basic tarriff that 02 try to sign you up to these days...
PLEASE BE AWARE THAT O2 ARE TRAPPING THEIR CUSTOMERS IN CONTRACTS THAT THEY HAVE NO CONTROL OVER UNTIL RENEWAL .. I CAN VERIFY THAT I WILL BE MOVING TO ANOTHER NETWORK ASAP..
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