Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
In the recent calls I’ve had to make to O2, I’ve noticed a couple of things that cheapen the brand IMHO, and I’m surprised that a company of its size and worth would do: 1) The “voice” they use on their IVR is just awful and clearly basic “AI.” They ...
I notice that whenever someone sends O2 a negative message on X (Twitter) they get a response saying that “Due to system limitations, they can no longer respond on this platform” This sounds like nonsense to me and is more of a case that they just do...
It would probably be sensible if you made sure the emails via Khoros-Mail.com were properly signed by you.Looks rather unprofessional otherwise.
This is an open warning to any customer or potential customer of O2. This company is dangerously incompetent and has just escalated its two-month campaign of harassment against me.This morning, Friday 14th November, O2 has taken its failure to a new,...
If I switch to a Sim only contract, will I still be able to make and receive international calls and texts?
Signed up to the 02ID virgin media to access my account. 2 days later, someone's got in my account and bought 2 phones off my account and spent £148.00 I spent nearly 3 - (ANOTHER 2 IN THE EVNEING) STILL NOTIHNG - hours on hold and when I FINALLY did...
Hi, On 20th October I purchased a Pixel 9. It said that it came with a free watch, which I had to claim separately. I have now gone to claim it because the 14 days have passed but the option is not available on the claim site. And O2 have still got t...
Hi, I’m trying to purchase something via add to mobile bill everytime I use my number it says declined by mobile phone network provider however I have no spending cap so it should go through, any help please
Hi I was wondering if anyone else was getting the same error because I went to buy the new battlefield 6 on my number and it says the carrier doesn't support purchases this large even tho I have no spend cap
Hi , I have been having phone calls and emails from supposedly Virgin/O2.Saying my sim is going to be blocked, due to the ongoing transition if I dont do certain things they ask of me. This has got to be a scam surely, has anyone else had this happen...
