new phone scam

[Poppysmum]

http://www.dailymail.co.uk/money/bills/article-3560304/The-terrifying-new-mobile-phone-scam-leaves-3...

Dont like the look of this 😞

[viridis]

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Scam-Mobile-Phone-Calls/m-p/951963/highli...

[Cleoriff]

---

@MI5 wrote:

---

@Cleoriff wrote:

---

@viridis wrote:
But there have been a few recently on here saying they were charged xx for a call they swore they didn't make.

---

True. It's only Vodafone mentioned in the press but ofcom are saying other networks involved..

Currently being discussed on The Wright Stuff. One suggestion was that you ring your network provider when you get this missed call. This will show that you couldnt possibly be on the phone to the 0845 number...as you were calling your network to report it.

---

After every 0845 number I receive a call from - I'd be onto CS all day long !!

---

I am only repeating what was said. It would work for me as I rarely get 0845 calls

[MI5]

I guess a call to anywhere would have the same effect although still an inconvenience to the customer, as usual.

[viridis]

It would be so, so easy for a network to give customers the option of blocking 0845 etc numbers from a network level too, out or in.
Seriously, when was the last time an incoming call from 0845 number was Legit? Even most big companies that have 0845 will call you through a switchboard with local code

[MI5]

True.....

[Toby]

---

MI5 wrote:

Maybe that is something that @Martin-O2 or @Toby can find out for us, before we get the standard CS response of "we haven't heard of any issues" ?

---

Hi @MI5 and everyone else, 

We'll ask the rest of the team about this and share any and all info we have available.

[Poppysmum]

Thank you Toby it worries me i could be charged for a number i havent rang.

---

@Toby wrote:

---

@MI5 wrote:

Maybe that is something that @Martin-O2 or @Toby can find out for us, before we get the standard CS response of "we haven't heard of any issues" ?

---

Hi @MI5 and everyone else, 

We'll ask the rest of the team about this and share any and all info we have available.

---

[Toby]

Hi guys,

We know some of you are concerned about recent news articles around another network's customers being charged for 0845/0843 calls that they didn't make. We have not heard from any of our customers that they've been charged for such calls that they hadn't made, so have nothing to suggest that we're affected by this. The network will continue to be closely monitored to keep an eye on this, but if you have any charges on your bill that you do not recognise, as always we’d welcome you to contact customer service who can talk you through your bill or charges in full > http://www.o2.co.uk/contactus

[jonsie]

I will check the threads but a couple of customers on here have fallen victim to this.

[viridis]

Top of this page I put a link to one that sounded off