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mms -generic network failure - htc desire

Anonymous
Not applicable
hello all
i hope someone can help.
i have a HTC desire for a few months now.
However i am having a problem sending mms from outside the uk.
i travel to ireland alot and need this service.
i have contacted o2 via online help and phone but the problem
still isnt solved. i am also waiting to hear back from an email i sent them.

does anyone else have this problem???? or has fixed this problem.
its really very annoying.

i hope someone here can help me.

many thanks

below is a list of settings o2 sent me to try with my mobile

Press the Menu key
Tap Settings
Tap Wireless & networks
Tap Mobile networks
Tap Access Point Names
Press the Menu key
Tap New APN
Tap Name then tap the text box and enter O2 Pay Monthly MMS then tap OK
Tap APN then tap the text box and enter wap.o2.co.uk then tap OK
Tap Proxy then tap the text box and enter 193.113.200.195 then tap OK
Tap Port then tap the text box and enter 8080 then tap OK
Tap Username then tap the text box and enter o2wap then tap OK
Tap Password then tap the text box and enter password then tap OK
Skip past Server as this is preset as Not set
Tap MMSC then tap the text box and enter http://mmsc.mms.o2.co.uk:8002 then tap OK
Tap MMS proxy then tap the text box and enter 193.113.200.195 then tap OK
Tap MMS port then tap the text box and enter 8080 then tap OK
Tap MCC then tap the text box and enter 234 then tap OK
Tap MNC then tap the text box and enter 10 then tap OK
Press the Menu key
Tap Save
Tap your new account so a green dot appears next to it
Press the Back key four times to return to the standby scree n.
Message 1 of 13
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12 REPLIES 12

Anonymous
Not applicable
i've already posted what their response was.
Message 11 of 13
751 Views

Anonymous
Not applicable
This is such hard work trying to get information out of you. You don't seem to understand the difference between describing something concisely with clarity and making muddled statements. Perhaps you should wait for someone with more patience to come along.

I wish you the best of luck.
Message 12 of 13
751 Views

Anonymous
Not applicable
i have posted all the information regarding this problem
and what was done.

i havent given an muddled statement, and never claimed i've
tried everything, that statement was from the help support
after she sent me the phone settings yet again.
which is why i quoted her.
maybe you should try re-reading the previous posts.

thanks for your input.
good bye.
Message 13 of 13
751 Views