cancel
Showing results for 
Search instead for 
Did you mean: 

missing mobile?

Anonymous
Not applicable

Anybody else had an upgrade no show thanks to poor service and comms between UKMail and o2?

Message 1 of 12
1,567 Views
11 REPLIES 11

MI5
Level 94: Supreme
  • 128205 Posts
  • 614 Topics
  • 22518 Solutions
Registered:
Yes, loads.
If you use the search function you'll find quite a few complaints.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 12
1,529 Views

Anonymous
Not applicable
Why don't O2 use a reliable courier company
Message 3 of 12
1,522 Views

MI5
Level 94: Supreme
  • 128205 Posts
  • 614 Topics
  • 22518 Solutions
Registered:
That would be too easy wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 12
1,515 Views

Cleoriff
Level 94: Supreme
  • 112496 Posts
  • 801 Topics
  • 6704 Solutions
Registered:

Absolutely ridiculous. It surely has to stop soon.?Smiley Mad

Veritas Numquam Perit

Girl in a jacket
Message 5 of 12
1,501 Views

MI5
Level 94: Supreme
  • 128205 Posts
  • 614 Topics
  • 22518 Solutions
Registered:
Well they do have a 50% success rate wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 12
1,497 Views

Cleoriff
Level 94: Supreme
  • 112496 Posts
  • 801 Topics
  • 6704 Solutions
Registered:

@MI5 wrote:
Well they do have a 50% success rate wink

Then we shouldn't moan then....Shocked

Veritas Numquam Perit

Girl in a jacket
Message 7 of 12
1,484 Views

MI5
Level 94: Supreme
  • 128205 Posts
  • 614 Topics
  • 22518 Solutions
Registered:
Indeed wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 12
1,474 Views

MI5
Level 94: Supreme
  • 128205 Posts
  • 614 Topics
  • 22518 Solutions
Registered:
There's a 3 year old thread here bemoaning their service http://community.o2.co.uk/t5/Discussions-Feedback/Anyone-Else-Had-problems-With-UK-Mail-Delivery/td-...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 12
1,457 Views

jonsie
Level 94: Supreme
  • 87338 Posts
  • 596 Topics
  • 5297 Solutions
Registered:

Seems upgrading instore is the only way if you don't want to deal with uk mail. No doubt they are the cheapest out there and perhaps the savings outweigh the loss of phones? 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 10 of 12
1,353 Views