late payment

[Anonymous]

today I received letters telling melate payment then i just got a text an they have cut off incoming calls how am I supposed to pay the bill if the call just shows call baring

[Cleoriff]

Hi @Anonymous You will have to borrow a phone or use a landline to contact customer services

You may be able to arrange some sort of payment plan...http://www.o2.co.uk/contactus

[Bambino]

@Anonymous You received a letter and a text and were disconnected all on the same day with no prior warning?

[Cleoriff]

You wont be reconnected until you have settled your outstanding bill @Anonymous and to do that you will have to phone someone. Don't rely on Live Chat for this

Various ways to pay here... for future reference http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

[MI5]

Call from your landline.

[adamtemp64]

Pay the bill through my o2 above then contact live chat to say it is paid and ask them to lift the bars . If that fails then you will need to call o2 via another method.