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issue with my phone making a scrambling alien noise and disconnecting

Anonymous
Not applicable

on ‎15-03-2017 15:26

on ‎15-03-2017 15:26

for over two months i have had an issue with my phone scambling-with horrendous noise when being used and dropping calls. this only happens in one location-MY HOME.

 

yesterday I spoke with Apple and spent 2 hours resoring the factory settings

 

Today-it is just the same.

 

A tradesman visited my house today-and guess what-he is with 02 and had the same exact issue-he's never had it before.

 

HELLPPPPPPPPPPP

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Anonymous
Not applicable

on ‎15-03-2017 15:28

on ‎15-03-2017 15:28

I JUST GOT CONNECTED TO O2 AFTER A 20 MINUTE WAIT FROM MY LANDLINE AND THE PERSON THAT ANSWERED THE PHONE, PUT THE PHONE DOWN ON ME. I COULD CRY
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎15-03-2017 15:37

on ‎15-03-2017 15:37

Download the My Network app http://www.o2.co.uk/apps/my-network and report the issue from within the app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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