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J3453 · ‎31-12-2022

hi i ordered an ipad air 2022 at 2 oclock this afternoon and it says could take 24/48 hours to

do finals checks etc but didn't know if it does generally take that long and if there's anyway i can speed up

process

Enlli · ‎31-12-2022

We are a community forum made up of customers like yourself. We have no idea as to what checks are being carried out

You would need to contact Sales

Sales team, you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Or message them on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎31-12-2022

@J3453

It can and does take 24/48hours to run those checks and with it been New Year, it might be Tuesday before you here back from o2..

There is nothing you can do to speed it up, you just have to be patient..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎31-12-2022

@J3453

Just dome this and it took 48 hours to process and do the checks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.