international favourites
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on 26-08-2016 13:34
I have the favorite international fare but I can not make calls abroad, this morning I went to the store, but did not solve the problem.
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26-08-2016 14:01 - edited 26-08-2016 14:04
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26-08-2016 14:01 - edited 26-08-2016 14:04
Hi @melani
Take the sim out of the phone...clean it gently and replace. Turn the phone off and back on and see if this solves it.
Have you enough credit on the phone by the way...?
https://www.o2.co.uk/shop/international/calling-international-numbers/
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26-08-2016 14:01 - edited 26-08-2016 14:04
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26-08-2016 14:01 - edited 26-08-2016 14:04
Hi @melani
Take the sim out of the phone...clean it gently and replace. Turn the phone off and back on and see if this solves it.
Have you enough credit on the phone by the way...?
https://www.o2.co.uk/shop/international/calling-international-numbers/
Veritas Numquam Perit
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on 26-08-2016 14:26
ie, what country?
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on 26-08-2016 15:01
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on 26-08-2016 15:01
Hopefully the UK if the OP went in store
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on 26-08-2016 15:06
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on 26-08-2016 15:06
It could be Tesco's 😛
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on 27-08-2016 08:26
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on 27-08-2016 08:26
on 01-09-2016 17:33
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on 01-09-2016 17:33
Have you found a solution?
I have the same problem and contacted O2 already three times! they say it's a known issue and they're working on it but it's been more that a week and still no fix
The last time I call it was to end my contract with them and they convinced me to stay with a new great rate and by telling me that renewing my contract would reset the international bolt-on and so it would work
The new tariff has arrived but International numbers still don't work
I have 14 days to change my mind about this renewal and I think I will if it's not fixed in the coming days.
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on 01-09-2016 17:37
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on 01-09-2016 17:37
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-09-2016 17:45
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on 01-09-2016 17:45
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on 01-09-2016 17:51
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on 01-09-2016 17:51
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.