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iPhone XR & O2

Anonymous
Not applicable

Not seen anything on the forums about THIS 

Anyone else heard about it?

Message 1 of 9
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MI5
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https://community.o2.co.uk/t5/Apple/O2-Admit-To-iPhone-XR-Issue/m-p/1283137#M163490

https://community.o2.co.uk/t5/Apple/XR-lost-signal-eSim-fix-not-loading/m-p/1281366#M163430

https://community.o2.co.uk/t5/Apple/Lost-signal-on-iPhone-XR/m-p/1263501#M163113

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 9
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PhoneChanger
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Known issue Apple expect to release a softwarw patch shortly to resolve
Message 3 of 9
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MI5
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It's been going on since September so I would expect they know by now what's causing it......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 9
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Anonymous
Not applicable
And there was me thinking the search facility on here had got better!
Message 5 of 9
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MI5
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Not in our lifetime.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 9
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iphonexr
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Having the same issue- iphone XR that drops network connection with no warning.  Also affects mail that is through the bt website- have been into apple and on customer services for o2- with no joy!  Initally apple blamed O2 and vice versa- finally they both admit there is a problem... surely the fix must come soon or it may be time to find a more reliable carrier...

Message 7 of 9
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MI5
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or a more reliable phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 9
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jonsie
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All networks seem to be having the same problem so let's hope Apple roll out a update soon.

Message 9 of 9
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