on 02-05-2016 21:43
on 02-05-2016 21:43
@Anonymous 6SE users beware!
Thank you for your unlatching request for IMEI *
I'm sorry, we are not currently unlocking the iPhone SE handsets.
Even though they don't own the phone, I was told on Twitter if I pay up my contract with them they would unlock, I did, then told me they would not do it if I don't renew my contract!
I have spent 4 days being given the run around on the phone, on the Internet and on Twitter with countless excuses, this is the latest excuse!
on 02-05-2016 21:47
If you have paid for the handset in full then O2 are obliged to unlock it as per their own terms.
http://www.o2.co.uk/how-to-complain
on 02-05-2016 21:47
If you have paid for the handset in full then O2 are obliged to unlock it as per their own terms.
http://www.o2.co.uk/how-to-complain
on 02-05-2016 21:52
on 02-05-2016 21:52
Looks as if they are making up the rules as they go along....
Veritas Numquam Perit
on 02-05-2016 22:02
on 02-05-2016 22:02
on 02-05-2016 22:06
Thanks, Jonsie I'll try this tomorrow
02-05-2016 22:07 - edited 02-05-2016 22:18
Most definitely Cleoriff
on 02-05-2016 22:13
on 02-05-2016 22:13
on 02-05-2016 22:13
I don't owe them any money, I have paid off the end of my current business contract with O2 which I use with an iPhone 5 that I bought myself. I bought this phone to use with a personal sim with ee. Ignorantly put in my 02 sim to back up and they locked it. They don't own the phone, I did not buy it from them, I have paid up my contract with previous sim on 02.
on 02-05-2016 22:15
on 02-05-2016 22:15
Explain that to them. They have to unlock it.
on 02-05-2016 22:22
on 02-05-2016 22:22
@Cleoriff wrote:
@MI5 wrote:
Standard iPhone rules. It can't be unlocked for the first 6 months unless device is paid off in full.That's the point though...it IS paid off...
I'm aware of that but you chose not to quote the relevant part of my post.