25-08-2023 11:49
Hi,
I hope someone can help.
After returning from a trip to Rome back in June I realised that my iCloud had stopped syncing after day 2 there. iCloud, find my iPhone and family sharing are all greyed out in settings, I can't access or connect to any of them.
I've tried everything I possibly could. I took it to an apple store and they also tried a few things but this even stumped them as well. Short of totally resetting the phone, which I really don't want to do as I will loose everything not synced to iCloud, has anyone else experienced this and can help me out??
Many thanks
Lucy
25-08-2023 11:52
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).
Veritas Numquam Perit
25-08-2023 11:56
You can take a full backup to iTunes before doing a reset and you'll lose nothing at all.
25-08-2023 11:56
25-08-2023 11:56
25-08-2023 12:07
25-08-2023 12:07