Solved: how long can shops hold on to your phone for ????

Anonymous · ‎18-09-2015

hiya all...

just ordered my new phone... the phone in question is a iphone6s which is due for release on 25/sept/2015.... now i am not back from holiday until monday so wont be able to pick up the device until the monday... just wondering how long they hold on to the device for ???

cheers steve...

jonsie · ‎19-09-2015

Simply call the store and make them aware.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎18-09-2015

@Anonymous wrote:
hiya all...

just ordered my new phone... the phone in question is a iphone6s which is due for release on 25/sept/2015.... now i am not back from holiday until monday so wont be able to pick up the device until the monday... just wondering how long they hold on to the device for ???

cheers steve...

In theory they should keep it till you pick it up. You will need to keep an eye on the tracking when it is despatched. I suppose you could let the shop know you will be in to pick it up on the 28th

It is only over the weekend so really shouldnt be a problems @Anonymous

Veritas Numquam Perit

MI5 · ‎18-09-2015

It will be returned after a week if not collected - you'll be fine until Monday.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-09-2015

Simply call the store and make them aware.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS