how do i talk online to an advisor?

Anonymous · ‎05-09-2010

I spoke online yesterday to an O2 advisor, it just popped up on the screen, then my internet went down and I lost the conversation. I tried to search where I could talk to another advisor online and cannot find it anywhere! Does anyone know what I have to click on to be able to talk to an advisor?

jonsie · ‎05-09-2010

There is no link. You just have to browse in the shop and when an adviser is available the pop up box appears.In fact, I have just been looking at my bill in 'my o2' and got the pop-up box...and it's Sunday :mansurprised:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎01-07-2015

hi there

perksie · ‎02-07-2015

@Anonymous wrote:
hi there

Hello

Did you need help?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎02-07-2015

Yes.Seems my sim is locked. Cannot make calls or send text

perksie · ‎02-07-2015

Probably due to an unpaid bill, see "Contact us" at the foot of the page for how to get in touch.

You are best to call and explain the situation.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1