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free fitbit charge .. is this a con ??

Anonymous
Not applicable

i have no problem getting on the order site. IMEI number is accepted then i pick the size and go on to the details page, name address phone number and so on...when you click the finalise button a nice red box appears to tell you the postcode is invalid ??..how can it be invalid when it finds your address for you !!!!. talking to the guru was next to useless as they had never heard of the offer...so i went to the o2 shop ..they could'nt even get on the site. so i contacted customer services ..again they didnt know anything about the offer but they checked my details and found no problems..so they are going to find out whats going on with the site and get back to me...so i await with baited breath.. why the hell the couldnt have sent it with my m9 is beyond me..

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Cleoriff
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Thanks for that info @Toby 

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Message 11 of 14
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Anonymous
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Despite filling my details in correctly I keep getting a default notice, can anybody help?

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Cleoriff
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@Anonymous wrote:

Despite filling my details in correctly I keep getting a default notice, can anybody help?


Are you entering the IMEI number without any spaces or other characters?
Just enter the numbers only.

Also take a look at the opening post in thiis this thread

http://community.o2.co.uk/t5/Other-Products-Services/Samsung-fitbit-offer/m-p/873906/highlight/true#M17188

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Message 13 of 14
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jonsie
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@Cleoriff wrote:

@Anonymous wrote:

Despite filling my details in correctly I keep getting a default notice, can anybody help?


Are you entering the IMEI number without any spaces or other characters?
Just enter the numbers only.

 


That seems to be the problem that gives the error message. 

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